Monday, November 10, 2008

Passwords

This has not been a good day. 1.Two of my agents locked out thier Network logins. 2. I cannot use one of our billing tools because my password has been locked out. Whether these password lock outs are intentional or not, it is already getting into my nerves. Why? This adds up to my load, delays work and having them reset is such a hassle. I already figured out a way on how this can be avoided on the network access level. Every time somebody says that thier's have been locked out again, i would usually ask the service desk permanently reset the password, that is not to prompt my agents to create their own. By the way, calls to service desk are far from an enjoyable experience. It would usually take you forever before you can get someone live to fix your problem. Now, I can already understand why most of our customer are so frustrated by simply talking to our automated system. Throughout the years, i've managed to have more than 20 accounts on different sites. Here's a few of those. Others, i've completely forgotten: 1. Yahoo email 2. Hotmail email 3. Gmail account. 4. Tagged 5. Fanbox 6. Live Journal 7. Friendster 8. Multiply 9. blogspot.com 10. numerous log ins for account's tools***with passwords that expires after a certain timeframe. I would difenitely go nuts if i would have diffirent separate passwords for each account. Now, that may not be the safest action plan one can have, but it definitely makes my life a lot better. Besides, i don't give out my passwords anyway. For account specific log ins, i can follow a certain technique, that is by simply adding the next number after the latter has expired. Say, password01 then passowrd02. Technology has defintely made our lives a lot easier but i could also ruin our lives as well

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